We feel satisfied if you satisfied. It is our goal to make every effort to ensure that you are pleased with the products you purchase on Gogivo! Since all of our products are digital and cannot be returned, we want to do our best to help you get your purchase up and running.
Before you ask for a refund from an author
If you have purchased an item from Gogivo and you are experiencing a technical issue with the item we recommend that you contact the author of that item and seek assistance. Often they’ll be able to help to troubleshoot your problem.
Refund Policy
No hassles, no gimmicks – if Gogivo products doesn’t work for you, we will return your money.
- Unconditional refunds: You can request a refund for any reason.
- 100% money back: You will get the entire purchase price refunded.
How to request a refund
To request a refund, e-mail us at gogivomarket@gmail.com. Do not forget to include a detailed description of your problem – it’s possible that our support team can solve it. Your e-mail must contain the following information:
- First Name
- Last Name
- Company
- Street Address
- City
- State / Province
- ZIP / Postal Code
- Country
- Phone
Effective date: August 2021.